MS Dynamics integration with Totango

Gain greater insight into the health of your customers and improve how you interact and do business with them through Odie’s MS Dynamics Integration. Odie allows you to supercharge the information you get from MS Dynamics by combining all of your data with key customer metrics from other platforms, so you get a well-rounded view of your customers. Plus, there is no need to jump between platforms to engage with your customers because you can see what is going on and take action immediately right from your Odie dashboard.

With this integration you can:

• Sync data attributes into Odie accounts directly from their corresponding records on your CRM.
• Write back to MS Dynamics from Odie in real-time, so that your sales team doesn’t miss important notifications.
• Sync custom objects so you can customize both MS Dynamics and Odie to report on those things that are unique to your business.
• Create customer dashboards that allow you to analyze your MS Dynamics data in combination with data from other sites.
• Get real-time visibility into customer health so you can take action at the right time with the right messages to either secure or expand your customer relationships.