Slack integration with Totango
Keep cross-functional teams in the know on customer health and important account updates, and let everyone play a role in your customer’s success.
Share important account information in a snap
Allow anyone on your team or cross-functional organizations to safely access customer data, create touchpoints, assign tasks, and view referenceable data. Get real-time visibility into customer health so you can take action with the right teams when necessary.
Take action, even without an Odie seat
Customer success is a team sport, so let anyone in your company add touchpoints to Odie accounts directly from Slack. Even if they are not an Odie user. Write back into Slack directly from Odie so that your teams don’t miss important notifications.
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Odie Zoe in Slack makes customer data accessible whenever its needed
Improve cross-functional visibility into customer interactions and communication to increase retention, renewal, and expansion.